At Crediibase, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our micro-credentialing cloud platform.

1. Information We Collect

We collect the following types of data:

• Account Information: Name, email address, and password for account creation.
• Usage Data: Information on how you interact with the platform, including logins, credential achievements, and preferences.
• Technical Data: IP address, browser type, device details, and cookies for analytics and security purposes.
• Communications: Messages and interactions with our support team.

2. How We Use Your Information

We process your data for the following purposes:

• To provide and improve our platform and services.
• To authenticate users and secure accounts.
• To issue and verify micro-credentials.
• To send notifications, updates, and important account-related communications.
• To analyse usage trends and enhance platform functionality.

3. Data Sharing & Disclosure

We do not sell your personal data. However, we may share information with:

• Service Providers: Third-party services for hosting, analytics, and security.
• Legal Compliance: Authorities when required by law or to enforce our policies.
• Affiliated Institutions: Schools or organisations that issue or verify credentials.

4. Data Security

We take reasonable measures to protect your data from unauthorised access, alteration, or disclosure. This includes encryption, secure authentication, and access controls.

5. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of non-essential communications.
• Request data portability where applicable.
• Withdraw consent for data processing.

6. Retention of Data

We retain your data only for as long as necessary to fulfil our obligations. If you delete your account, your data will be securely removed within a reasonable timeframe, except where required by law.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes through email or platform announcements.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us at privacy@crediibase.com.

– Crediibase